Customer service automation for small business
Answer routine customer questions through an agreed automated flow. Customer service automation keeps common requests moving, while sensitive questions and exceptions reach a person.
Here’s what changes.
- Routine questions answered after hours
- Requests reach the right person
- Your team sees the conversation
A free 30-minute call and a one-page plan within 2 business days. Most builds live in 4 weeks. Fixed quote after the call.
Thank you for taking the time to share your feedback. Our team has your next step.
Your tools can stay.
Works alongside tools like WhatsApp Business, HubSpot and Gmail. We check access, permissions and available connections before quoting.
You approve the information, handover rules and build scope. Your team keeps a way to handle exceptions.
Made for your working day.
A few things to know.
Is this a 24-hour human team?
No. After-hours answers are automated from information you approve, and anything unusual waits for your team.
Who approves the answers?
Your team. You approve the information it can use and the rules for passing a question to a person.
Can we pause the automation?
Yes. You get a simple way to pause or adjust it, agreed in the build scope.
What level is your business on?
A free 30-minute call and a one-page plan within 2 business days. Most builds live in 4 weeks. Fixed quote after the call.
